Always contact directly the property manager. It is best to call and additionally send an email.
No, your point of contact is always the property manager. You will find the contact details of the property manager in article 9 of your rental contract.
Yes, this is compulsory. The insurance company we recommend is www.lemonade.com This is a very flexible insurance company because you can cancel your insurance on a monthly base.
Yes you can, but we recommend you always make the appointment in our calendar under your name.
15 minutes, so make sure you are on time, because the rental agent on duty, needs to bike to the next appointment and can't be late.
It is always an open house. This means that multiple people are there to see the apartment at the same time.
Register yourself online for the next available open-house, because the rental agent is not able to wait longer than 15 minutes.
Our viewing days and times are planned in advanced, and it is not possible to change or add other timeslots on request.
This means that all viewings have already taken place and that it's not possible to schedule anymore. We advise to focus only on apartments where the calendar is still open.
Unfortunateky this is not possible. Viewings can only be scheduled online via our website. But the good news is, its very easy and will take not more than 15 secoinds of your time.
Every apartment on our website, has a ‘viewing’ button. Click on that button and the calendar will open. Its very easy and will take not more than 15 seconds of your time.
Because the landlord is not allowed to make changes to the property. For example, its not allowed to add double glass or put insullation to the walls, floors and ceilings.
Yes, we have a paid 'renting service' department. Check the following link: hausing.com/rent
It means that there is already one or more successful applicants for the property and we are waiting for the landlord to make a choice.
You are always welcomne to walk-in to our office and talk to a team member.
Upholstered means that the apartment has: curtains and / or window blinds. This is apart from the standard finishing such as: floors, kitchen, bathroom and toilet.
No, this is not standard in The Netherlands. Furnished means that all the big furniture items are in place, but kitchenware, bedlinen, towels are not provided. In rare cases, landlords provide bedlinen, towels and kitchenware. For example, when a landlord is a private owner, who lived in the apartment and has decided to leave this behind.
The gross yearly requirements are jointly.
Yes.
This depends on the financial situation of your guarantor. If the guarantor is employed, we would ask for 1 recent salary slip. But if your guarantor is an entrepreneur, it can be a bank statement of the company or a private bank account statement, a signed declaration from the accountant or anything else. As long as the guarantor can gain the trust of the landlord that he or she is able to support the tenant if needed.
No, a proposal [application] is always non-binding.
If you have prepared all the required documents in advanced, you can apply directly after the viewing. In most cases landlords like to make quick decisions. So, applying as soon as possible is important to increase your changes. Also, the start date of the rental contract can be crucial. If you apply for an apartment that is available immediately, it is wise to propose to rent the apartment as soon as possible. Landlords don’t like empty days and loosing rent.
If you don’t meet the income requirements, you can always ask someone to be your guarantor. Your gross income will be added to the gross income of the guarantor.
Yes, you can. Many tenants rent an apartment remotely through us.
We never recommend offering less than the asking price. Landlord's rarely accept this, since there is very high demand.
We never encourage people to overbid. But in some cases when an apartment is exceptional, it happens that people offer more. It is totally up to you.
We will analyse all your documents and check if you meet the income requirements. If there is anything missing, we will contact you. We always try to give an answer back from the landlord, with 7 days. But in some cases, it might take more time due to the weekend, a holiday period or an unexpected reason.
Yes you can. However, we recommend to apply for one apartment at the time. You can always mention your second or third preferred apartment option in the comments sector of your application.
It takes about 7 days average, before we get the answer from the landlord. So please be patient, because you will get an answer via email from us as soon as we know the decision of the landlord.
In that case, we recommend to apply again with your new offer, and to upload again all the requirred documents. The team will recognize your name and replace the previous application automatically.
This means that all open-houses have already taken place and that it's not possible to schedule anymore. We advise to focus only on apartments where you can schedule an appointment. But you can always sent an email to support@hausing.com and ask if another open-house will be scheduled soon.
Unfortunatly not. The dates and times available are the only options. But you can always sent a friend or family member on behalf of you.
No, subletting is strictly prohibited.
Yes, this is possible. But we will have to do a screening of the new roommate and present the new roommate to the landlord. If the landlord approves the new roommate, we will make an addendum and add this to the existing rental contract. The addendum is a one-page agreement that must be signed by the remaining tenant, the departing roommate, the new roommate and the landlord. The costs for the addendum are 150 euro + 21% VAT and must be paid directly to Hausing, by the tenants.
No, this is strictly prohibited
You always need to send an email to the property manager with your resignation. You can put us in cc [hello@hausing.com]. Keep in mind that for most rental contracts the notice period is 30 days, by done the end of the calendar month. For example, if you sent your resignation on the 10th of April, your 30 days’ notice period will start on the 30th of April and your will have to pay rent till the end of May.
Yes, a short visit of your family or friends is always allowed and it is allowed to let them sleep at your place.
Yes, parents with children can live in an apartment and everybody can register at the address. For example, father, mother, 3 children and grandmother and grandfather all belong to a family household.
No, this is not allowed, and you are risking a fine, if the municipality can prove this. Every rental contract will state that registration is only allowed for maximum 2 people. But there is one exception if you are a family household.
By law maximum 2 people can register at an apartment, regardless the size or number of bedrooms of the apartment.
No, landlords only sign Dutch rental contracts, due to the Dutch law.
Only after your application has been approved by the landlord, we will send the draft of the rental contract to you.
Sometimes the landlord provides an English translation. But in most cases landlords only present a Dutch rental contract. In this case we advise to use google translate or ask a colleague to help you understand the articles.
Normally the deposit will be paid back to you within 14 days. But in case of damages to the apartment the landlord needs to ask for a quote. Only after the issues are completely fixed the landlord will know the final costs. This can take time and therefore the maximum period for the return of the deposit is 4 weeks in a worst-case scenario.
Pets are allowed in most of the apartments. You will find information about it in the description [rental infromation] of every property on our website.
In most districts of Amsterdam, you can drop your garbage 24/7 in the containers on the corner of the street. But in the city centre the municipality still picks up the garbage with a garbage truck, on 2 fixed days per week. You can find the garbage pick-up days by adding the zip-code of your address in the link below. https://www.amsterdam.nl/afval-en-hergebruik/afvalinformatie/
Our partner company https://easynuts.nl/en/easy-nuts/ will assist you to get the utilities in your name, free of charge. We will bring you in contact with the account manager after the key-handover of the apartment.
Our partner company https://easynuts.nl/en/easy-nuts/ will assist you to get the internet & tv provider in your name, free of charge. We will bring you in contact with the account manager after the key-handover of the apartment.
