Can I ask for a draft of a rental contract?
Only after your application has been approved by the landlord, we will send the draft of the rental contract to you.
Can I sign a rental contract, if I am not in The Netherlands yet?
Yes, we sign all our rental contracts through DocuSign.
Do you have an English translation of the rental contract?
Sometimes the landlord provides an English translation. But in most cases landlords only present a Dutch rental contract. In this case we advise to use google translate or ask a colleague to help you understand the articles.
Can I sign a rental contract in an English version?
No, landlords only sign Dutch rental contracts, due to the Dutch law.
How many people can register at an address after signing the rental contract?
By law maximum 2 people can register at an apartment, regardless the size or number of bedrooms of the apartment.
Can I live with more than 2 people in an apartment?
No, this is not allowed, and you are risking a fine, if the municipality can prove this. Every rental contract will state that registration is only allowed for maximum 2 people. But there is one exception if you are a family household.
Can I live with my family [including children] in an apartment?
Yes, parents with children can live in an apartment and everybody can register at the address. For example, father, mother, 3 children and grandmother and grandfather all belong to a family household.
Can my family or a friend visit me, and stay few days in my apartment?
Yes, a short visit of your family or friends is always allowed and it is allowed to let them sleep at your place.
Can I rent out my apartment in Airbnb or other platforms?
No, this is strictly prohibited.
Can I rent out my apartment for a month or more?
No, subletting is strictly prohibited.
How do I cancel my rental contract?
You always need to send an email to the property manager with your resignation. You can put us in cc [firstname.lastname@example.org]. Keep in mind that for most rental contracts the notice period is 30 days, by done the end of the calendar month. For example, if you sent your resignation on the 10th of April, your 30 days’ notice period will start on the 30th of April and your will have to pay rent till the end of May.
Can I add another person to the rental contract, if my roommate wants to leave?
Yes, this is possible. But we will have to do a screening of the new roommate and present the new roommate to the landlord. If the landlord approves the new roommate, we will make an addendum and add this to the existing rental contract. The addendum is a one-page agreement that must be signed by the remaining tenant, the departing roommate, the new roommate and the landlord. The costs for the addendum are 150 euro + 21% VAT and must be paid directly to Hausing, by the tenants.
What kind of property insurance does a landlord have?
A landlord has a compulsory insurance together with the other owners of the building. This covers water damages, fire damages and other mayor impacts from outside to the apartment.
Do I need to have a home insurance if I rent an apartment?
Yes, this is compulsory. The insurance company we recommend is www.lemonade.com This is a very flexible insurance company because you can cancel your insurance on a monthly base.
Is Hausing my point of contact during the rental period?
No, your point of contact is always the property manager. You will find the contact details of the property manager in article 9 of your rental contract.
How do I get the utility contracts in my name?
Our partner company https://easynuts.nl/en/easy-nuts/ will assist you to get the utilities in your name, free of charge. We will bring you in contact with the account manager after the key-handover of the apartment.
How do I get the contracts for internet and tv in my name?
Our partner company https://easynuts.nl/en/easy-nuts/ will assist you to get the internet & tv provider in your name, free of charge. We will bring you in contact with the account manager after the key-handover of the apartment.
Who do I contact in case of an emergency related to the apartment?
Always contact directly the property manager. It is best to call and additionally send an email.
What are the garbage days and how does this work in Amsterdam?
In most districts of Amsterdam, you can drop your garbage 24/7 in the containers on the corner of the street. But in the city centre the municipality still picks up the garbage with a garbage truck, on 2 fixed days per week. You can find the garbage pick-up days by adding the zip-code of your address in the link below. https://www.amsterdam.nl/afval-en-hergebruik/afvalinformatie/
What does upholstered mean?
Upholstered means that the apartment has: curtains and / or window blinds. This is apart from the standard finishing such as: floors, kitchen, bathroom and toilet.
When an apartment is furnished, does it also come with bedlinen, towels and kitchenware?
No, this is not standard in The Netherlands. Furnished means that all the big furniture items are in place, but kitchenware, bedlinen, towels are not provided. In rare cases, landlords provide bedlinen, towels and kitchenware. For example, when a landlord is a private owner, who lived in the apartment and has decided to leave this behind.